Jcommerce/Foundations/Apartment Management

Foundation · Property

Every unit, tenant and dollar, in one place.

For landlords and property managers: see occupancy at a glance, collect rent with automatic reminders, keep leases and documents organised, and let tenants pay and report problems from their own portal.

Tenant portalRent collectionLeasesMaintenanceApplications
Ref.JCT-F04
Screens9
Go-live3 weeks
ForLandlords

At a glance

Who it’s for, and what changes.

Every foundation is a complete, working system, shaped to your business before it goes live.

For

Landlords

A few units or a few buildings, always know who has paid.

For

Property managers

Many owners and tenants, one organised system.

For

Student & staff housing

Applications, waitlists and room turnover each term.

BeforeAfter
Chasing rent by phone callReminders go out automatically, before and after the due date
Leases in a filing cabinetEvery signed lease and document, searchable
Repair requests by text, forgottenEvery request logged, assigned and tracked to done
Renewals noticed too lateAlerts at 90, 60 and 30 days

How it fits together

One system, every side of the counter.

Customers on one side, your team on the other, and one live record in the middle, so everyone sees the same thing at the same moment.

CUSTOMER SIDEYOUR SYSTEMYOUR TEAMTenantsPORTAL · RENT · REQUESTSApplicantsAPPLY ONLINE · DOCUMENTSProperty managerRENT · LEASES · REPORTSContractorsWORK ORDERS · COSTSYour propertiesUNITS · LEASES · RENTCUSTOMER SIDETenantsPORTAL · RENT · REQUESTSApplicantsAPPLY ONLINE · DOCUMENTSYour propertiesUNITS · LEASES · RENTYOUR TEAMProperty managerRENT · LEASES · REPORTSContractorsWORK ORDERS · COSTS
Drawing SM-04 · System mapEvery line is live data · not to scale

The walkthrough

Every screen, step by step.

These screens are interactive: tap the badges, buttons and tabs to see how they behave.

01
Property overview

Your portfolio, at a glance

All buildings and units with occupancy, renewals coming up and recent activity, on desktop or phone.

manage.yourproperty.com/
OverviewAll properties
AM
Occupancy94%▲ 3%
Units483 vacant
Rent collectedJ$3.6Mof J$3.9M
Open requests52 urgent
Buildings
Ocean View · 18 units18/18
Garden Court · 20 units18/20
Studio Row · 10 units9/10
Recent activity
MBRent paid · Unit 101M. Brown · 9:12J$85k
JWRequest · Unit 102Leaking tapNew
KTApplication · Unit 205K. ThompsonReview

Fig. 1 Overview

OccupancyOccupied, vacant and reserved, with the trend.
RenewalsLeases ending in 30, 60 and 90 days.
ActivityPayments, requests and messages in one timeline.
02
Self-service

Tenants help themselves

Each tenant sees their lease, balance and receipts, pays rent, downloads documents and reports a problem, without calling you.

9:41
Unit 101Hi, Marsha
Balance due 1 NovJ$85,000Card, bank transfer or LynkPay now
PayRepairLeaseNotices

Documents & notices

Lease 2026–27Ends 31 Jul 2027PDF
Water off Tuesday9–11 am · Block A
9:41
New request

What’s wrong?

PlumbingElectricalApplianceOther

Where?

Kitchen▾

Details

Drips constantly under the sink…
Send request

Fig. 2 Tenant portal

Lease detailsTerms, rent, due date and signed documents.
Pay onlineCard, transfer or cash, with receipts kept.
Report problemsWith photos, and status updates as it’s fixed.

Fewer calls. Most tenant questions, from balance to lease dates to repair status, are answered in the portal.

03
Rent collection

Paid on time, more often

See who has paid, who is pending and who is overdue. Reminders go out by SMS and email automatically, and receipts are sent when payment is confirmed.

manage.yourproperty.com/rent
RentNovember · J$3.6M of J$3.9M
AM
NovemberOctoberSeptember
UnitTenantAmountDueStatus
101 · Ocean ViewM. BrownJ$85,0001 Nov
102 · Garden SuiteJ. WilliamsJ$85,0001 Nov
103 · StudioS. JohnsonJ$65,0001 Oct
205 · Garden CourtR. DavisJ$72,0001 Nov
Reminders sent to 2 tenants this morning

Try it · Click a status to record a paymentFig. 3 Rent

Automatic remindersBefore the due date and when overdue.
Payment historyEvery payment per tenant, exportable.
Digital receiptsGenerated and sent when payment is confirmed.
04
Lease management

Leases, renewals, deposits

Create a lease, attach the signed PDF and track the term. Renewal alerts arrive in time, and deposits are tracked through to move-out.

manage.yourproperty.com/leases
Leases46 active
AM
TenantUnitStartEndDepositStatus
M. Brown101Aug 2026Jul 2027J$85k heldActive
J. Williams102Dec 2025Nov 2026J$85k held
S. Johnson103Mar 2026Feb 2027J$65k heldActive
1 lease ends within 30 days · Unit 102

Fig. 4 Leases

Create & storeTerms, dates, deposit and the signed PDF.
Renewal alertsAt 90, 60 and 30 days.
DepositsHeld, deducted and returned, with notes.
05
Maintenance

From request to fixed

Requests arrive with photos and priority. Assign a contractor, track the cost, and keep a full history per unit.

manage.yourproperty.com/maintenance
Maintenance5 open
AM
New2
Leaking tap · 102Kitchen · today
Gate remote · 205Routine
Assigned1
No water pressure · 110Urgent · Plumber D. Lee
In progress1
AC not cooling · 101Tech visit 2pm
Done1
Door lock · 103J$6,500 · closed

Fig. 5 Maintenance

Priority levelsEmergency, urgent and routine, colour-coded.
ContractorsAssign work, track costs, keep vendor history.
PhotosTenants attach photos; contractors see them.
06
Admin dashboard

The numbers that matter

Rent collected against expected, occupancy, open requests and renewals coming up, compared with previous months.

manage.yourproperty.com/dashboard
DashboardAll properties
AM
Collected (Oct)J$3.82M98% of expected
ArrearsJ$65,0001 tenant
Vacancies32 reserved
Renewals (90d)7start talks
Rent collected · 6 months
May
Jun
Jul
Aug
Sep
Oct

Fig. 6 Dashboard

Revenue summaryMonthly, quarterly and yearly, against last period.
OccupancyRate, vacancies and trend.
Renewal forecastPlan turnovers before they happen.
07
Units

Every unit, its whole story

Size, bedrooms, amenities, rent and current tenant, plus every past tenant, repair and rent change for that unit.

manage.yourproperty.com/units/101
Unit 101Ocean View
AM
Unit 101 · Ocean View
▣2 bed · 1 bath · 850 sq ftSea view, parking, AC
$RentSince Aug 2026J$85,000
MBTenantMarsha BrownOccupied
History
🔧AC servicedOct 2026J$9,000
📄New leaseAug 2026
$Rent raisedAug 2026+J$5,000

Fig. 7 Units

Add unitsSpecs, photos, amenities and rent.
Update anytimeRent, status, renovation notes.
Full historyTenants, repairs and rent changes.
08
Applications

Fill vacancies faster

Applicants apply online with their documents. Move them through screening to approval, keep a waitlist, and notify them when a unit opens.

manage.yourproperty.com/applications
Applications3 in progress
AM
ApplicantUnitIncomeDocsStatus
K. Thompson205Verified4/4
R. Davis110Verified4/4
L. Campbell308Pending2/4
Waitlist: 6 people waiting for a 1-bedroom

Try it · Click a status to move an applicant alongFig. 8 Applications

Screening stepsNew, screening, approved, leased, moved in.
WaitlistNotify the next person when a unit frees up.
DocumentsID, payslips and references, all in one place.
09
Reports

Ready for your accountant

Income by property, arrears, occupancy over time and maintenance spend, exportable whenever you need them.

manage.yourproperty.com/reports
ReportsYear to date
Export
2026Q3Q4
Occupancy by month
May
Jun
Jul
Aug
Sep
Oct
Maintenance spend
PlumbingJ$84k
ElectricalJ$52k
ACJ$36k

Fig. 9 Reports

IncomeBy property, unit and period.
OccupancyTrends you can plan around.
SpendMaintenance by category and contractor.

What’s included

Everything you need on day one.

Every foundation is set up in your brand, loaded with your products, menu or records, and handed over with training. Then we stay on to look after it.

Included

  • Property & unit records
  • Tenant portal (web & phone)
  • Rent tracking & reminders
  • Leases, documents & deposits
  • Maintenance requests & contractors
  • Online applications & waitlist
  • Dashboard & reports
  • Staff training
  • Hosting, backups & support on a care plan

Popular add-ons

Online rent paymentsCard payments through a Jamaican provider.from J$25,000
SMS & WhatsApp remindersMessaging billed at cost.Quoted
Owner statementsMonthly statements for each property owner.Quoted
Typical go-live3 weeksFrom details to launch
Setup fromJ$170,000One time · 50% to start, 50% at go-live
Care plan fromJ$15,000A month · Essential, Standard (J$25k) or Priority (J$40k)
Your dataYoursHanded back if you ever leave

Questions

Asked often.

Can tenants pay online?

Yes. Card payments can be added through a Jamaican provider. Transfers and cash are recorded by your staff and receipts are sent automatically.

How are reminders sent?

By email, and by SMS or WhatsApp if you choose. Messaging is billed at cost.

Can I manage properties for different owners?

Yes. Properties can be grouped by owner, with reports for each.

Is tenant data private?

Yes. Tenants see only their own records, and data is handled under Jamaica’s Data Protection Act.

Begin

Let’s set it up for you.

Setup from J$170,000 and a care plan from J$15,000 a month. Start with a free ten-minute consultation, then a written proposal in plain English.